Privacy Policy

Privacy Policy
Effective Date: [Tuesday, April 15, 2025]Cricket's Tree Service, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://www.cricketstree.com/ ("Site").
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Information We Collect We may collect personal information that you voluntarily provide, such as your name, email address, phone number, and any other information you submit through our contact forms or service inquiries.
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We may also collect non-personal information automatically when you visit our Site, including your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
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How We Use Your Information We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and provide customer service
• Improve our website and services
• Send you promotional communications, if you have opted in
• Monitor and analyze usage patterns and trends

Sharing Your Information We do not sell, rent, or trade your personal information. We may share your information with third-party service providers that help us operate our business and the Site, or as required by law.

No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By reaching us by SMS, you agree to receive recurring messages from Crickets Tree Service. Message and data rates may apply. Message frequency depends on your interactions and preferences. You can reply STOP to opt-out of future messages or HELP for more information.
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Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our Site. You can control the use of cookies through your browser settings.
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Security of Your Information We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
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Third-Party Links Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
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Your Rights and Choices You have the right to access, update, or delete your personal information. You may also opt-out of receiving promotional emails by following the unsubscribe link in those emails.
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Children’s Privacy Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
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Changes to This Policy We may update this Privacy Policy from time to time. We encourage you to review this page periodically.

SMS Privacy Policy
COMMUNICATION VIA SMS AND MOBILE MESSAGINGBy providing your mobile phone number to Cricket's Tree Service("Cricket's Tree Service"), you expressly consent to receive communications from us, including text messages (SMS or MMS) and phone calls, related to your use of our services, your account, transactional updates, or other service-related notifications. These communications may be sent via automated technology or manual dialing systems. Message frequency may vary based on your interaction with Cricket's Tree Service. Standard message and data rates may apply. Please contact your mobile carrier for details.

‍OPTING OUTYou may opt out of receiving SMS messages from Cricket's Tree Service at any time by replying “STOP” to any SMS you receive. Upon sending “STOP,” we will send a confirmation that you have been unsubscribed. After this, you will no longer receive SMS messages unless you opt in again.  You may also request to opt out by contacting us directly at the email address listed on this site.

USE AND PROTECTION OF MOBILE INFORMATION Your mobile number and opt-in status will not be shared, sold, rented, or used for third-party marketing purposes. Cricket's Tree Service will only use your phone number in accordance with this Privacy Policy and for the specific services or communications you’ve consented to receive.

‍CONSENT AND ACCEPTABLE USE Providing your mobile phone number constitutes your agreement to receive communications as described above. Use of our messaging services is subject to our Acceptable Use Policy, which outlines requirements around consent, content restrictions, sender identification, and opt-out handling.  You can view our Acceptable Use Policy below.

‍SMS Acceptable Use PolicyAcceptable Use PolicyThis Acceptable Use Policy (the “Policy”) outlines the rules governing the use of messaging and communication services (“Services”) provided by Cricket's Tree Service (Cricket's Tree Service,” “we,” “our,” or “us”). By using our Services, you agree to comply with this Policy. Failure to comply may result in suspension or termination of access to Services.

‍Consent RequirementsObtaining Consent: You must obtain express consent from individuals before sending any SMS, MMS, or other electronic messages. This includes:A clear, affirmative opt-in (e.g., checking a box or submitting a web form).Disclosure of the type and frequency of messages.A link to this AUP and our Privacy Policy.You must retain a record of consent, such as a timestamp or signed agreement.

‍Sample Opt-In Language“By checking this box, you consent to receive text messages from Cricket's Tree Service regarding your account and services. Up to 10 msgs/month. Msg & data rates may apply. Reply STOP to opt out. Consent is not a condition of purchase. See our Privacy Policy and Terms of Use.”

‍Revocation of Consent (Opt-Out)Users can revoke consent at any time by replying with standard opt-out keywords (e.g., “STOP”, “UNSUBSCRIBE”). One final message may confirm opt-out. No further messages may be sent without new consent.

‍IdentificationAll outbound messages must clearly identify [Your Company Name] as the sender, unless they are part of an ongoing conversation initiated by the recipient.

‍Message Content RestrictionsYou may not use our Services to send or facilitate content that includes:
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‍Unsolicited or Spam MessagesAdvertising or promotional messages without explicit user consentPurchased phone lists or shared third-party consents

‍Illegal or Restricted ContentChild exploitation materialHate speech or incitement to violenceHigh-risk financial services (e.g., payday loans, crypto schemes)Debt relief or credit repair servicesCannabis, CBD, or other controlled substancesPrescription drugs without a licenseGambling or betting content"Make-money-fast" or deceptive income claims

‍SHAFT ContentSexually explicit materialHate-based contentAlcohol promotionsFirearms and ammunition salesTobacco or vaping products

‍Fraudulent or Malicious ContentPhishing or impersonationMalware, spyware, or viruses

‍Evasion and AbuseYou may not: Use URL shorteners from shared public domains (e.g., Bit.ly) Misspell keywords or evade detection filters intentionally Send similar messages from multiple numbers (“snowshoeing”) Alter headers or spoof sender identity

‍Frequency and Reconfirmation If you send recurring messages, you must: Inform users of the frequency Include regular reminders about opt-out options .Reconfirm consent periodically as required by law

‍Enforcement Violations of this Policy may result in: Warning or temporary suspension Termination of access to messaging services Reporting to telecommunications carriers and regulatory bodies We reserve the right to amend this Policy at any time. Continued use of the Services indicates acceptance of the most current version.

rivacy and Data Usage We do not share SMS opt-in information with third parties for marketing purposes. Mobile numbers will only be used for the purposes explicitly consented to, in accordance with our Privacy Policy.  For questions about this Policy, contact us at the email address listed in the footer of this website.

‍SMS Terms & Conditions These SMS Terms & Conditions govern the SMS/text messaging services (“Messaging Services”) provided by Cricket's Tree Service, (“Cricket's Tree Service,” “we,” “our,” or “us”). By opting into our Messaging Services, you agree to these Terms.

‍Brand Name Cricket's Tree Service

‍Types of Messages You May Receive By opting in, you may receive: Appointment reminders Account notifications Product or service updates Customer support communications .Promotional and marketing messages (only if consented to)

‍Message Frequency Message frequency varies based on your interactions but will not exceed 15 messages per month unless otherwise specified at opt-in.

‍Message and Data Rates Standard message and data rates may apply. Please contact your carrier for details.

‍Opt-Out Instructions Text “STOP” to cancel at any time. You’ll receive a confirmation message and will no longer receive SMS messages from us unless you opt in again.

‍Customer Support Text HELP for assistance Email: Listed in the footer of this site Call: Phone number listed in the footer of this site

‍Privacy & Data Use Your number and opt-in information will never be sold or shared for third-party marketing. See our Privacy Policy for details.

Changes to Terms These terms may be updated from time to time. Continued use of the Messaging Services after any changes constitutes your agreement to those changes.
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Contact Us If you have any questions about this Privacy Policy, please contact us at: Cricket's Tree Service, Inc.
Email: office@cricketstree.com
Phone: (850) 878-8464